Privacy Policy & Data Collection

Eyre Refunds is committed to protecting your privacy and handling your personal information responsibly and transparently.

Who we are

References to “we,” or “us” in this policy mean Eyre Refunds.

Information We Collect

In the course of providing our services, we may collect personal information such as:

  • Your name, date of birth, and contact details
  • Proof of identity documents
  • Bank account details for refunds
  • Information about unclaimed funds relevant to your case

How We Collect Information

We collect information directly from you, via:

  • Telephone conversations
  • Email or online forms
  • Documents you provide to us

We may also collect information from public records or government agencies where required to recover unclaimed funds.

How We Use Your Information

Your personal information is used for the sole purpose of:

  • Confirming your entitlement to unclaimed monies
  • Preparing and submitting claims on your behalf
  • Contacting you about the progress of your claim
  • Processing payments once funds are released

We do not use or share your personal information for marketing purposes.

Disclosure of Information

We may need to share your information with:

  • Relevant government departments or agencies holding unclaimed funds
  • Financial institutions for payment processing

We will never sell or rent your personal information to third parties.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. Your records are stored securely, and only staff directly involved in your matter will have access.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction if you believe it is inaccurate
  • Withdraw your consent to our use of your information (noting this may affect our ability to act on your behalf)

Contact Us

If you have any questions about our privacy practices, or if you wish to access or correct your information, please contact us:

Eyre Refunds
[KIMBA, SA 5641]
[0477 763 674]
[refunds@eyrerefunds.com.au]